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Important Information

Indulge yourself in a customized treatment. Please contact our professionals so that you can adjust the therapies alongside with our activities.

Good to know:
  • Meeting your needs
Upon your arrival, the therapist will conduct a brief consultation to ensure that you have the treatments best suited to your needs.
Please advise our receptionist if you are pregnant or have any health issues.
  • Preparing for your treatment
For ladies, no preparation is necessary. Turn up and enjoy!
For men, we recommend shaving prior to having a facial for maximum comfort and benefit to the skin.
  • Privacy
Your privacy will be protected at all times. Throughout the treatment you will be draped with towels, covering all parts of the body not being treated.
  • Late arrival
In the event that you are running late, we will endeavour to conduct your full treatment. However, please note that the treatment may need to be shortened should there be another booking immediately afterward.
  • Cancellation
In consideration of other spa guests, as your treatment requires that facilities be reserved, we request a minimum of 12 hours notice if you are unable to keep your appointment. Please call our staff, who will be happy to reschedule.
  • Your Comfort
Although we will do our best to anticipate your needs, we understand that a spa is an individual experience. Please let your Therapist know if there is any way that she can improve your treatment or comfort - for example, an extra towel, heavier or lighter massage pressure, among others.
We appreciate your feedback and encourage you to kindly complete a Guest Questionnaire following your treatment.